Privacy Policy

Effective date: September 2026

1. Introduction

Powerhouse Junk Removal (“Powerhouse Junk Removal,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services, visit our website, or contact us by phone, text message, email, or otherwise interact with our business.

2. Information we collect

We may collect personal information including your name, address, email address, telephone number, billing information, property information related to requested services, photos submitted for estimates, communication records, and website usage information.

3. How we use your information

We use collected information to provide estimates and quotes, schedule and perform services, process payments, communicate with customers, improve our services, maintain business records, comply with legal obligations, and send service-related notifications.

4. Text messaging and phone communications

By providing your phone number, you consent to receiving calls and text messages regarding estimates, scheduling, appointment reminders, service updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to marketing messages is not a condition of purchasing any goods or services.

We do not sell or share your information, including your mobile phone number or SMS opt-in, with third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data is not shared with any third parties.

5. Information sharing

We do not sell personal information. Information may be shared with service providers who assist with payment processing, scheduling, invoicing, website hosting, and communications, or when required by law.

6. Data security

We take reasonable administrative, technical, and physical measures to protect personal information, although no method of transmission or storage can be guaranteed completely secure.

7. Data retention

We retain customer information only as long as necessary to provide services, maintain records, satisfy legal requirements, and resolve disputes.

8. Your privacy rights

You may request access to, correction of, or deletion of personal information where permitted by law, and may opt out of certain communications. To make a request, contact us using the details below. You can opt out of text messages by replying STOP, and unsubscribe from emails using the link in any message.

9. Third-party websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

12. Contact us

Powerhouse Junk Removal
Phone / Text: (740) 936-7578
Email: shawn@powerhousejunkremovalohio.com
Website: powerhousejunkremovalohio.com
Serving Delaware County & Central Ohio